Tech365

Connect With Tech365

Use the information below to contact the Tech365 team. Whether you have a question, need help with an issue, or want to explore your IT options, our local team is here to listen and help.

SUPPORT & INQUIRIES

Let's Make IT Simple

Based in Noblesville, Tech365 supports businesses across Fishers, Carmel, and Indianapolis. Our local team helps make IT problems easier to understand and manage.

Send Us A Message

Have a question or need help? Share your details below and a member of our team will follow up.

Send Us A Message

Share your details below and a member of our team will follow up.

INDIANA TECH SUPPORT

How To Reach The Tech365 Team

Questions, support needs, or urgent issues all start here. Reach out using the contact information below to connect with our team.

Office & Contact Info

Local support, easy to reach.

Emergency Support: (317) 900-1776
HOURS OF OPERATION: Monday - Friday 9AM to 5PM
After hours support by appointment

Office & Contact Info

Local support, easy to reach.

Emergency Support: (317) 900-1776
HOURS OF OPERATION: Monday - Friday 9AM to 5PM
After hours support by appointment
SUPPORT & RESPONSE FAQ

Quick Answers To Common Questions

Can you help with emergency tech support if we are not a current client?

Yes. We regularly assist businesses during urgent technology situations, even if they are not an existing client. Our team can help stabilize the issue and discuss next steps afterward.

During normal business hours, most inquiries receive a response the same business day. Requests submitted after hours are reviewed the next business day unless they are marked as urgent.

The contact form is best for general questions, planning discussions, and non-urgent requests. If your business is experiencing a system outage or critical issue, calling us directly is the fastest way to get help.

Yes. If you are not sure where to start, we can help assess the situation and recommend the right path forward.

We start by understanding your situation, priorities, and any immediate concerns. From there, we recommend next steps that make sense for your business, whether that is short-term assistance or longer-term support.

Can you help with emergency tech support if we are not currently a client?

Yes. We regularly assist businesses during urgent technology situations, even if they are not an existing client. Our team can help stabilize the issue and discuss next steps afterward.

During normal business hours, most inquiries receive a response the same business day. Requests submitted after hours are reviewed the next business day unless they are marked as urgent.

The contact form is best for general questions, planning discussions, and non-urgent requests. If your business is experiencing a system outage or critical issue, calling us directly is the fastest way to get help.

Yes. If you are not sure where to start, we can help assess the situation and recommend the right path forward.

We start by understanding your situation, priorities, and any immediate concerns. From there, we recommend next steps that make sense for your business, whether that is short-term assistance or longer-term support.

REAL CLIENT FEEDBACK

Trusted IT Support For Local Businesses

Complimentary Business Phone

Share a few details below and we’ll be in touch soon.

When a shared printer stops working, there can be several possible causes, and it often takes a few checks to identify the issue.

Here is how we typically approach printer problems in an office setting:

Checking how the printer is connected and who is affected
Reviewing printer status, errors, and queued jobs
Confirming computers are pointing to the correct printer
Updating or reinstalling printer software if needed
Testing printing once changes are made to confirm results

Opening a suspicious link does not always mean something is wrong, but it is worth a security check.

Here is how we typically help recover files and protect data going forward:

Identifying what data is missing and where it was last stored
Checking available backups and recovery points
Attempting safe file recovery without causing further damage
Confirming what can and cannot be restored
Putting backup and disaster recovery protections in place for the future

Opening a suspicious link does not always mean something is wrong, but it is worth a security check.

Here is how we typically make sure systems remain secure:

Checking the affected device for any unusual activity
Confirming email, account access, and passwords are still protected
Reviewing recent activity to ensure nothing unexpected occurred
Removing anything unsafe if it is found
Helping reduce future risk by implementing simulated phishing emails

Server outages happen, and there are clear steps we take to restore access and minimize disruption.

Here is how we typically help get teams back up and running:

Identifying what caused the outage and how widespread it is
Bringing critical systems and access back online safely
Checking data integrity to make sure nothing was lost or corrupted
Reviewing server health to prevent repeat issues
Putting safeguards in place to reduce future downtime

When Wi-Fi goes in and out, it is usually tied to a few common setup or signal issues.

Here are some of the things we look at to help get Wi-Fi working more consistently:

Making sure Wi-Fi coverage reaches all the areas you need it
Checking for signal interference from nearby devices or networks
Reviewing router placement and basic configuration
Confirming equipment and software are current
Helping reduce ongoing connection problems over time

Slow computers are usually caused by a few common issues, and they are typically fixable.

Here is how we typically help with slow computer issues:

Removing unnecessary background programs and system clutter
Freeing up storage that can slow performance
Fixing update or software conflicts
Checking hardware for early signs of wear
Keeping systems maintained to help prevent future slowdowns