Tech365

Our Business Model

THE WAY WE PARTNER

A Business Model Built On Trust & Budget Clarity

Technology That Fits Your Business

Your technology should fit the way your business runs. We design and support systems that stay reliable and easy to use over time.

I had a fantastic experience with the team at Tech365. They were professional, knowledgeable, communicated clearly throughout the process, and made sure everything was handled correctly from start to finish.

HOW WE MAKE RECOMMENDATIONS

Our Framework For Technology Decisions

We don’t recommend technology unless it clearly serves a purpose. Every decision is evaluated through a practical framework that balances cost, impact, and necessity.

Does It Save Money?

We prioritize solutions that reduce waste, prevent expensive problems, and lower long-term operating costs.

Does It Make Money?

If technology helps your team move faster, serve better, or scale more efficiently, it’s worth considering.

Is It A Client Requirement?

When your clients expect it, depend on it, or require it, we make sure your systems support those requirements.

Is It A Regulatory Requirement?

When compliance or government requirements apply, we guide you through them clearly and cost-consciously.

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A CLEAR DIFFERENCE

Why This Model Actually Works

Common Small Business Challenges

Things only get fixed after something breaks

IT responsibility is spread across multiple vendors

Security feels bolted on, not intentional

No clear guidance when technology decisions come up

Costs change month to month, with no warning

Tech365 Enterprise-Level Solutions

We monitor, plan, and address issues early

One accountable partner for your technology

Security considered in every system and decision

Ongoing guidance aligned to your business goals

One predictable monthly cost you can plan around

YOUR BUSINESS RUNS BETTER WITH THE RIGHT IT SUPPORT

Reduce disruption, strengthen security, and support the way your business actually operates day to day.

REAL BUSINESS IMPACT

The Practical Advantages Of Proactive IT Support

Increased Uptime And Smoother Operations

Systems are monitored continuously and maintained before problems turn into disruptions. Issues are handled early, so your team experiences fewer slowdowns and less unexpected downtime.

Instead of reacting to technology problems, support and oversight are handled proactively. That means fewer interruptions pulling you out of the work that actually drives the business forward.

A flat monthly model replaces hourly billing and surprise invoices. Technology spending becomes something you can plan for, not something that spikes when something breaks.

Support is structured to work the same way whether your team is in the office, remote, or hybrid. Everyone gets reliable help without juggling tools, vendors, or processes.

Technology is planned with growth in mind, not just today’s needs. Adding users, locations, or new tools happens within an existing framework instead of forcing a reset.

REAL CLIENT FEEDBACK

Trusted IT Support For Local Businesses

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SMART IT MADE SIMPLE

Our Process For IT Support

Needs Assessment

We review your environment, learn your goals, and identify risks & roadblocks that hold your business back.

Technology Plan

We design a clear technology plan that fits your budget, supports growth, and strengthens your systems.

Launch Solutions

We deploy the right tools, handle setup and training, and ensure everything runs smoothly from day one.

Prevent & Protect

We monitor systems, apply updates, test backups, and coach users so issues are stopped before they start.

COMPLIMENTARY CONSULTATION

Let’s Talk About Your Technology

Start with a complimentary consultation to talk through your technology and see how Tech365 can support your business.

Emergency Support: (317) 900-1776
HOURS OF OPERATION: Monday - Friday 9AM to 5PM
After hours support by appointment

Have a question or need help? Drop us a note below and we'll be in touch soon.

When a shared printer stops working, there can be several possible causes, and it often takes a few checks to identify the issue.

Here is how we typically approach printer problems in an office setting:

Checking how the printer is connected and who is affected
Reviewing printer status, errors, and queued jobs
Confirming computers are pointing to the correct printer
Updating or reinstalling printer software if needed
Testing printing once changes are made to confirm results

Opening a suspicious link does not always mean something is wrong, but it is worth a security check.

Here is how we typically help recover files and protect data going forward:

Identifying what data is missing and where it was last stored
Checking available backups and recovery points
Attempting safe file recovery without causing further damage
Confirming what can and cannot be restored
Putting backup and disaster recovery protections in place for the future

Opening a suspicious link does not always mean something is wrong, but it is worth a security check.

Here is how we typically make sure systems remain secure:

Checking the affected device for any unusual activity
Confirming email, account access, and passwords are still protected
Reviewing recent activity to ensure nothing unexpected occurred
Removing anything unsafe if it is found
Helping reduce future risk by implementing simulated phishing emails

Server outages happen, and there are clear steps we take to restore access and minimize disruption.

Here is how we typically help get teams back up and running:

Identifying what caused the outage and how widespread it is
Bringing critical systems and access back online safely
Checking data integrity to make sure nothing was lost or corrupted
Reviewing server health to prevent repeat issues
Putting safeguards in place to reduce future downtime

When Wi-Fi goes in and out, it is usually tied to a few common setup or signal issues.

Here are some of the things we look at to help get Wi-Fi working more consistently:

Making sure Wi-Fi coverage reaches all the areas you need it
Checking for signal interference from nearby devices or networks
Reviewing router placement and basic configuration
Confirming equipment and software are current
Helping reduce ongoing connection problems over time

Slow computers are usually caused by a few common issues, and they are typically fixable.

Here is how we typically help with slow computer issues:

Removing unnecessary background programs and system clutter
Freeing up storage that can slow performance
Fixing update or software conflicts
Checking hardware for early signs of wear
Keeping systems maintained to help prevent future slowdowns