From login problems to slow systems and security concerns, these are the issues businesses deal with every day. Our team handles them through responsive remote support and dependable onsite help when hands-on support is needed.
Get help for everyday IT issues with unlimited remote support from our local team.
From login problems to slow systems and security concerns, these are the issues businesses deal with every day. Our team handles them through responsive remote support and dependable onsite help when hands-on support is needed.
When you need help, you reach real people who know your environment. No long wait times, no repeating yourself, and no guessing who to contact.
Get help the way that works best for you. Reach our support team through tickets, email, desktop icon, text, phone, or online chat.
Some issues need hands-on support. When remote help is not enough, our team will come onsite and resolve problems directly.
Work moves faster when help is easy to access. Unlimited remote support reduces interruptions and keeps teams productive.
Some issues can be resolved remotely while others require an onsite visit. Having one team handle both leads to better coordination and fewer disruptions.
Not every IT issue has a single, obvious cause. Starting with remote support allows the situation to be reviewed before taking action. This helps determine the most appropriate next step while keeping your business running smoothly.
Issue Resolved Remotely
Onsite Support Needed
Businesses save about $2,000 per employee each year by reducing IT downtime.
We review your environment, learn your goals, and identify risks & roadblocks that hold your business back.
We design a clear technology plan that fits your budget, supports growth, and strengthens your systems.
We deploy the right tools, handle setup and training, and ensure everything runs smoothly from day one.
We monitor systems, apply updates, test backups, and coach users so issues are stopped before they start.
Together, these services create a stable and dependable technology environment. Each area works in sync to reduce disruption, support daily work, and keep systems running as expected.
Onsite, by phone, or remote, we resolve issues & keep your team productive.
We listen first, then tailor support that fits your goals, systems, & growth plans.
We align tech, security, & strategy so everything runs smoothly together.
We guide your growth & innovation with steady, realiable local IT support.
Start with a complimentary consultation to talk through your technology and see how Tech365 can support your business.
Have a question or need help? Drop us a note below and we'll be in touch soon.
When a shared printer stops working, there can be several possible causes, and it often takes a few checks to identify the issue.
Here is how we typically approach printer problems in an office setting:
✓ Checking how the printer is connected and who is affected
✓ Reviewing printer status, errors, and queued jobs
✓ Confirming computers are pointing to the correct printer
✓ Updating or reinstalling printer software if needed
✓ Testing printing once changes are made to confirm results
Opening a suspicious link does not always mean something is wrong, but it is worth a security check.
Here is how we typically help recover files and protect data going forward:
✓ Identifying what data is missing and where it was last stored
✓ Checking available backups and recovery points
✓ Attempting safe file recovery without causing further damage
✓ Confirming what can and cannot be restored
✓ Putting backup and disaster recovery protections in place for the future
Opening a suspicious link does not always mean something is wrong, but it is worth a security check.
Here is how we typically make sure systems remain secure:
✓ Checking the affected device for any unusual activity
✓ Confirming email, account access, and passwords are still protected
✓ Reviewing recent activity to ensure nothing unexpected occurred
✓ Removing anything unsafe if it is found
✓ Helping reduce future risk by implementing simulated phishing emails
Server outages happen, and there are clear steps we take to restore access and minimize disruption.
Here is how we typically help get teams back up and running:
✓ Identifying what caused the outage and how widespread it is
✓ Bringing critical systems and access back online safely
✓ Checking data integrity to make sure nothing was lost or corrupted
✓ Reviewing server health to prevent repeat issues
✓ Putting safeguards in place to reduce future downtime
When Wi-Fi goes in and out, it is usually tied to a few common setup or signal issues.
Here are some of the things we look at to help get Wi-Fi working more consistently:
✓ Making sure Wi-Fi coverage reaches all the areas you need it
✓ Checking for signal interference from nearby devices or networks
✓ Reviewing router placement and basic configuration
✓ Confirming equipment and software are current
✓ Helping reduce ongoing connection problems over time
Slow computers are usually caused by a few common issues, and they are typically fixable.
Here is how we typically help with slow computer issues:
✓ Removing unnecessary background programs and system clutter
✓ Freeing up storage that can slow performance
✓ Fixing update or software conflicts
✓ Checking hardware for early signs of wear
✓ Keeping systems maintained to help prevent future slowdowns
